We offer refunds or exchanges within 14 days of purchase, provided all items are in original unopened packaging. If you are unhappy with any product for any reason please let us know and we'll do our best to make you happy.

Our mailing address is:

Total Nootropics
PO Box 2100
Altona East
VIC 3025



    If Australia Post return a parcel to us because they were unable to deliver it, and we are unable to contact you, we will refund the cost of the products to your account. 

    If you do not receive your refund please contact us and we will supply the information that we have about where the money was sent.


    Damaged, incorrect or missing products

    If your order contains damaged, incorrect or missing products please get in touch immediately so that we can send you replacement products. 


    Get in touch

    If you have any questions or concerns we are always happy to hear from you. Please use our Contact Us page to get in touch.